What is the maximum door panel weight that the Rollers can withstand? SLIDEHIDE rollers can hang up to 120kg door.
What is the maximum door width limitation? The limitation for the door panel width is 1200mm.
What is the maximum door thickness allowed? 40mm is the max allowed, including door beading. Please check with us if door panel is going to be thicker than 40mm.
Is there a limitation with regards to door panel design and material? There is no restriction. Anyone can select any design and material.
Does the door panel wobble while it is sliding? There is a partially hidden door guide to control the sliding motion of the door panel. Hence, the wobbliness is not noticeable.
Will the door panel get stuck inside the casing? We have designed enough safe gap clearance and implement proper quality control in our manufacturing process to prevent this from happening.
Do I have to hack the wall to change the door panel? No, just remove one of the top door frame will do. Refer to our catalogue for the procedure.
We have experienced door panel sliding on its own caused by slanting track, due to bad workmanship or product quality. Will this defect also happen in SLIDEHIDE and CAVIWALL? Yes, the door panel will slide by itself if the track is slanting. This will not happen in SLIDEHIDE and CAVIWALL because our track is inserted into the casing and due to our standardized production process, our casing accuracy is assured.
Will there be a visible floor track on the floor? No, the floor finishes will not be disturbed.
Can I adjust the floor gap between the door panel and the floor? Yes, the gap can be adjusted between 3 to 10mm.
Do you supply and install the timber door frame and door panel? No we don’t for the following reasons:
a) We are not a door contractor.
b) The door panel and door frame design, workmanship and material used must be the same as the swing doors in other rooms.
c) There will be economy of scale and cost if all the timber doors and frames comes from the project door contractor.
If the door panel and frame is supplied and installed by a 3rd party (door contractor), will there be accuracy problems? There will not be any problem. Our casing is produced by machines using systematic manufacturing processes, the casing dimensions are accurate. As such, when the door panel and frame is fixed onto the casing, it will also be accurate.